Field Service Operations
Streamline off-site teams, automate logistics, and slash operational costs while delivering a superior customer experience.
Work with DPT Solutions to power your
Field Service Operations
Field Service is a solution for any organization that is seeking to improve the efficiency of teams in the field.
Whether you are in HVAC, plumbing, electrical, construction, oil and gas, or somewhere in between, optimizing field operations and expenses can provide a rapid return on investment.
Benefits of Field Service
With more connected technology than ever before, the ability to operate more efficiently and effectively in the field is more achievable than ever. With GPS incorporated on most mobile devices, you can route your teams more efficiently and even complete work orders automatically with real time details to the customer and dispatchers.
You can also minimize the expense of your proactive services through scheduling optimization placing the right people in the right places in the most efficient ways possible.
- Automate work order creation
- Optimize proactive services
- Streamline inventory management
- Ensure on-time appointments
- Create visibility across teams and customers
Key Industry Trends
Geo-location, IoT (Internet of Things), machine learning, and predictive analytics are combined in the fourth industrial revolution, which is driving more opportunities for businesses to add value while also increasing efficiency. Traditionally, added value and decreased costs were mutually exclusive. However, with a strategic plan combined with current technology, your business can achieve much more.
We’re Here to Help!
Optimize Scheduling
Automatically schedule the technician with the right skills and best location to fit in more appointments per day.
Inventory Management
Ensure the appropriate levels of inventory in the right places based on customer needs and predictive intelligence.
Insight & Intelligence
Leveraging predictive and proactive intelligence provides your customers with peace of mind that their systems are well cared for.
Microsoft Partner
We are a Microsoft Partner offering a full suite of Microsoft products and solutions complimenting your digital transformation journey.
Cloud Solution Provider (Tier 1)
DPT has the ability to sell all of your Office365 and Dynamics365 license needs.
ClickDimensions
As a ClickDimensions Partner, you can bet your Marketing Automation needs will be handled.
Challenges your organization might be facing
If any of these challenges sound familiar, it might be a good time to evaluate potential solutions.
Bottom-line Revenue
If you are you scaling your top-line revenue without recognizing bottom-line profitability, it is time to look at business process automation.
Hiring & Training
Finding and training the right skill sets is costly. Providing knowledge-base tools to personnel helps ensure their skills are honed and the right procedures are followed.
High Cost of Repair
If your Cost of Repair is high due to resources, parts, and inventory, optimizing your operations decreases costs while increasing customer satisfaction.
Manual Reporting
If your daily, weekly, annual, or ad-hoc reporting is still a manual process, it is time to break down your data silos.
Why we are different
With more than 20 years in the business of helping companies, ranging from non-profits to fortune 500 companies, DPT has a track record of driving business performance. Through a methodical process and industry expertise, DPT takes a business-first, technology-second approach.
