Business Solutions

 

Business Process Strategy & Automation

Digital transformation for empowering businesses to enhance productivity and improve overall business efficiency.

Business process automation is dependent on a strategic vision combined with an innovative mindset. Improve your business collaboration and intelligence by engaging employees and customers alike. With our strategic analysis and personalized approach, we’ll optimize your business to increase performance in the modern age.

“I can’t imagine another vendor understanding our business as thoroughly and quickly as DPT.”

Marjie Dood

Chief Financial Officer, Montage Furniture Services

“DPT has the depth of experience to ask the right questions, evaluate current processes and recommend changes. ”

Bob Van Putten

VP, Technology, Bethany Christian Services

Business Process Automation

Digital transformation for empowering businesses to enhance productivity and improve overall business efficiency.

Business process automation is dependent on a strategic vision combined with an innovative mindset. Improve your business collaboration and intelligence by engaging employees and customers alike. With our strategic analysis and personalized approach, we’ll optimize your business to increase performance in the modern age.

“I can’t imagine another vendor understanding our business as thoroughly and quickly as DPT.”

Marjie Dood

Chief Financial Officer, Montage Furniture Services

Customer Relationship Management

From Social engagement and prospecting through opportunity management, combine the art and science of selling into a winning solution.

Fostering genuine relationships in a world of new buyers is a growing challenge for all business. Increase sales performance through meaningful and intelligent insights connecting you with prospects and customers in a connected and consistent engagement methodology.

Customer Relationship Management

From Social engagement and prospecting through opportunity management, combine the art and science of selling into a winning solution.

Fostering genuine relationships in a world of new buyers is a growing challenge for all business. Increase sales performance through meaningful and intelligent insights connecting you with prospects and customers in a connected and consistent engagement methodology.

Customer Experience

Improving business solutions that set the stage for a better customer experience throughout all business level and interactions.

In a world in which responsiveness and consistency are key, customer experience extends far beyond customer service representatives and call center products. To cultivate strong, long-lasting relationships, the right people in all customer-facing positions need access to the appropriate data at the appropriate times.

“DPT’s business-first approach was very beneficial for us. As an organization that’s the first of its kind, we were not able to use any out-of-the-box software”

Melissa Block

Associate Director, Children's Healing Center

“DPT always starts the conversation with ‘what is the business outcome you are trying to get'”

Brad Morrill

VP of Commercial Business, Crystal Flash

Customer Experience

Improving business solutions that set the stage for a better customer experience throughout all business level and interactions.

In a world in which responsiveness and consistency are key, customer experience extends far beyond customer service representatives and call center products. To cultivate strong, long-lasting relationships, the right people in all customer-facing positions need access to the appropriate data at the appropriate times.

“DPT’s business-first approach was very beneficial for us. As an organization that’s the first of its kind, we were not able to use any out-of-the-box software”

Melissa Block

Associate Director, Children's Healing Center

Marketing Automation

Personalized campaigns, seamless interactions, and unique customer journeys all geared toward aligning your sales and marketing efforts while differentiating you from your competition.

Plan. Automate. Monitor. Our strategic solutions allow sales and marketing to work in conjunction with a unified and streamlined approach. From basic lead-tracking and scoring to advanced analytics, you will be armed with the right knowledge to grow your interactions and your business.

Marketing Automation

Personalized campaigns, seamless interactions, and unique customer journeys all geared toward aligning your sales and marketing efforts while differentiating you from your competition.

Plan. Automate. Monitor. Our strategic solutions allow sales and marketing to work in conjunction with a unified and streamlined approach. From basic lead-tracking and scoring to advanced analytics, you will be armed with the right knowledge to grow your interactions and your business.

Field Service

Real-time and predictive intelligence allows for proactive scheduling and efficiency across your field service operations. You call the customer before they call you.

Any business extending operations into the field know that efficiency can make or break your bottom line, in addition to customer satisfaction. Allow DPT to help modernize your approach to field service with predictive analytics, artificial intelligence, and overall workflow automation.

“It was an outside set of eyes going through and challenging us with ‘why are you doing it that way'”

Kevin Walburg

Global IDM Manager, Garrison Dental Solutions

“We highly recommend them to you if you are looking for more than just numbers, but are also looking for the human touch of face to face quality workmanship”

Melanie Beelen

Executive Director, Baxter Community Center

Field Service

Real-time and predictive intelligence allows for proactive scheduling and efficiency across your field service operations. You call the customer before they call you.

Any business extending operations into the field know that efficiency can make or break your bottom line, in addition to customer satisfaction. Allow DPT to help modernize your approach to field service with predictive analytics, artificial intelligence, and overall workflow automation.

“It was an outside set of eyes going through and challenging us with ‘why are you doing it that way'”

Kevin Walburg

Global IDM Manager, Garrison Dental Solutions

Finance and Operations

Empower your business with decision-making financial information to increase performance. From cost management through order fulfillment and logistics, perform smarter and optimize your operational efficiency.

Financial performance goes well beyond product and project margins. However, many companies aren’t analyzing additional key performance indicators merely because they don’t record it. Focus your attention to streamline finance and operation across your business by measuring what’s important.

 

Finance and Operations

Empower your business with decision-making financial information to increase performance. From cost management through order fulfillment and logistics, perform smarter and optimize your operational efficiency.

Financial performance goes well beyond product and project margins. However, many companies aren’t analyzing additional key performance indicators merely because they don’t record it. Focus your attention to streamline finance and operation across your business by measuring what’s important.