Business Intelligence, Business Performance, Customer Experience, Customer Relationship Management, Podcast, Sales, Strategy
Building Your Own Metaverse In this podcast, we discuss the buzz surrounding the ‘Metaverse’ and why you should be building your own mini Metaverse or Dataverse within your business. The Amazons, Googles, Facebooks/Meta’s of the world have shown us the power of data... 
Business Intelligence, Business Performance, Business Process Automation, Customer Experience, Customer Relationship Management, Field Service, Finance and Operation, Information Technology, Podcast, Sales, Strategy
Business Innovation Playbook Podcast-Episode 03 In this podcast, we discuss why CRM is often considered a swear word, along with other three-letter acronyms (TLA) like ERP and xRM. More importantly, we discuss why you should never fill your needs assuming that an... 
Customer Relationship Management, Sales, Strategy, Uncategorized
How to put Business Process Strategy & Automation to work for you. It’s time to stop kicking the can down the road. Fundamentally, there is an increasing gap between companies innovating through business process strategy & automation and companies doing... 
Customer Experience, Information Technology, Sales
As competition in virtually every industry continues to increase, developing a 360-degree view of your business is critical. Not only is the 360-degree view of your business critical, placing value on customer experience is a must. Not only will your customer... 
Customer Experience, Sales, Strategy
Organizations spend significant money on marketing to get their products, offerings, and stories into the hands of a potential buyer. As business leaders, we sit in meetings talking about differentiators from the perspective of how to market. As most businesses walk...
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