Business Performance, Information Technology, Podcast, Strategy
Strategy Is Key To Implementing Technology Successfully In this podcast, we discuss why strategy is the first step toward achieving a 360 view across your organization. Technology is the tool that can help get you there but without a proper strategy, technology will... 
Business Intelligence, Business Performance, Business Process Automation, Customer Experience, Customer Relationship Management, Field Service, Finance and Operation, Information Technology, Podcast, Sales, Strategy
Business Innovation Playbook Podcast-Episode 03 In this podcast, we discuss why CRM is often considered a swear word, along with other three-letter acronyms (TLA) like ERP and xRM. More importantly, we discuss why you should never fill your needs assuming that an... 
Business Intelligence, Business Process Automation, Customer Experience, Customer Relationship Management, Information Technology, Podcast, Strategy
Business Innovation Playbook Podcast-Episode 01 In this podcast, we discuss engaging the customer in the digital world and aligning your customer experience model to the new (and younger) buyer. The following blog serves as a general outline with highlights of the... 
Information Technology, Strategy
Technology Integration “The best time to plant a tree was 20 years ago; the next best time is now”. – Chinese Proverb Achieve greater success in execution, increased efficiency and a new level of differentiation both internal and external to your... 
Customer Experience, Information Technology, Sales
As competition in virtually every industry continues to increase, developing a 360-degree view of your business is critical. Not only is the 360-degree view of your business critical, placing value on customer experience is a must. Not only will your customer...
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