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Why CRM Is A Swear Word

Why CRM Is A Swear Word

Business Intelligence, Business Performance, Business Process Automation, Customer Experience, Customer Relationship Management, Field Service, Finance and Operation, Information Technology, Podcast, Sales, Strategy

Business Innovation Playbook Podcast-Episode 03 In this podcast, we discuss why CRM is often considered a swear word, along with other three-letter acronyms (TLA) like ERP and xRM. More importantly, we discuss why you should never fill your needs assuming that an...

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