Business Intelligence, Business Performance, Customer Experience, Customer Relationship Management, Podcast, Sales, Strategy
Building Your Own Metaverse In this podcast, we discuss the buzz surrounding the ‘Metaverse’ and why you should be building your own mini Metaverse or Dataverse within your business. The Amazons, Googles, Facebooks/Meta’s of the world have shown us the power of data... 
Business Intelligence, Business Performance, Business Process Automation, Customer Experience, Customer Relationship Management, Field Service, Podcast, Strategy
Field Service Transformation In this podcast, we discuss why reimagining your field capabilities is a critical part of the ongoing success of your business due to increased liabilities, increased customer expectations, and a limited pool of tradespeople. The following... 
Business Performance, Information Technology, Podcast, Strategy
Strategy Is Key To Implementing Technology Successfully In this podcast, we discuss why strategy is the first step toward achieving a 360 view across your organization. Technology is the tool that can help get you there but without a proper strategy, technology will... 
Business Intelligence, Business Performance, Business Process Automation, Customer Experience, Customer Relationship Management, Field Service, Finance and Operation, Information Technology, Podcast, Sales, Strategy
Business Innovation Playbook Podcast-Episode 03 In this podcast, we discuss why CRM is often considered a swear word, along with other three-letter acronyms (TLA) like ERP and xRM. More importantly, we discuss why you should never fill your needs assuming that an... 
Business Intelligence, Business Performance, Business Process Automation, Customer Experience, Podcast, Strategy
Business Innovation Playbook Podcast-Episode 02 In this podcast, we discuss engaging the employee in the digital world. The following blog serves as a general outline with highlights of the podcast. Additionally, you will find links to tools which will help you get... 
Business Performance, Business Process Automation, Strategy
In an age where information and perceived success is a mouse click away, how do you filter out the distractions? How many times has an executive read an article or talked with another business owner and immediately turned to the team for information? Even worse, how...
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