Innovation, Your New Profit Center!

If your business still considers technology a cost-center, you might want to rethink your strategic relationship with "tech." This year, I challenge every organization to focus on technology and data innovation. Regardless of your current product(s), technology is...

Squirrel! Are Distractions Preventing your Business Success?

Strategy

Business process automation In an age where information and perceived success is a mouse click away, how do you filter out the distractions? How many times has an executive read an article or talked with another business owner and immediately turned to the team for...

The Art and the Science of Metric Driven Performance

Business Performance, Strategy

As with many organizations, measuring business performance begins as an art. It could be said that through sheer grit and creativity, small businesses are successfully created. It is the creative thinking and profound knowledge of a product and or industry that...

Your Grandpa Called, He Wants His Sales Model Back

Sales, Strategy

I continue to hear the organization after organization talk about their focus on “solution” selling. However, after inquiring about their sales model, potential deals rarely get to the solution selling part. They build relationships, they convert them to leads, and...

The Best Time to Include IT was 20 Years Ago, The Next Best Time is NOW

Information Technology, Strategy

"The best time to plant a tree was 20 years ago; the next best time is now". - Chinese Proverb Achieve greater success in execution, increased efficiency and a new level of differentiation both internal and external to your business. As some businesses have already...

Strategy Eats Technology for Breakfast

Information Technology, Strategy

The late Peter Drucker is famously attributed with the phrase, “culture eats strategy for breakfast,” and we couldn’t agree with him more. In fact, at DPT, we have our own take… strategy eats technology for breakfast. Just as culture formulates a solid foundation to...

Make Dynamics 365 part of your Customer Experience Solution for this Year

Customer Experience, Information Technology, Sales

As competition in virtually every industry continues to increase, developing a 360-degree view of your business is critical. Not only is the 360-degree view of your business critical, placing value on customer experience is a must. Not only will your customer...

Channel Your Team’s Inner Superhero

Customer Experience, Sales, Strategy

Organizations spend significant money on marketing to get their products, offerings, and stories into the hands of a potential buyer. As business leaders, we sit in meetings talking about differentiators from the perspective of how to market. As most businesses walk...