Business Intelligence, Business Performance, Business Process Automation, Customer Experience, Customer Relationship Management, Field Service, Podcast, Strategy
Field Service Transformation In this podcast, we discuss why reimagining your field capabilities is a critical part of the ongoing success of your business due to increased liabilities, increased customer expectations, and a limited pool of tradespeople. The following... 
Business Intelligence, Business Process Automation, Customer Experience, Customer Relationship Management, Information Technology, Podcast, Strategy
Business Innovation Playbook Podcast-Episode 01 In this podcast, we discuss engaging the customer in the digital world and aligning your customer experience model to the new (and younger) buyer. The following blog serves as a general outline with highlights of the... 
Customer Relationship Management, Sales, Strategy, Uncategorized
How to put Business Process Strategy & Automation to work for you. It’s time to stop kicking the can down the road. Fundamentally, there is an increasing gap between companies innovating through business process strategy & automation and companies doing... 
Customer Experience, Sales, Strategy
Organizations spend significant money on marketing to get their products, offerings, and stories into the hands of a potential buyer. As business leaders, we sit in meetings talking about differentiators from the perspective of how to market. As most businesses walk...
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