Sunday, April 23, 2017

Aligning People and Process to Drive Performance

Monday, 16 May 2016 00:00

What Does DPT Stand For Anyway?

“What does that stand for?” This is a question we often hear when introducing DPT. While the words behind the letters have changed in our 15 years of business, what DPT has stood for all along has stayed the same: Maintaining a clear focus on business performance as opposed to technology implementation. Other guiding principles driving DPT include teaching our clients to fish, addressing people and process factors first in any business change, and promoting Project Leadership to get real and manage risk.

Let’s dive into that first principle for a minute.

Most organizations do not deploy technology and declare success based on loading software and training a few people – it’s to change their business for the better and improve their performance. Those improvements could include process efficiency, improved decision-making, revenue growth and project effectiveness.

The vast majority of performance improvement is dependent on business change, not technology change. At DPT, we focus on the process, people, data, and strategy being aligned toward business objectives. Putting your time and effort into those factors will drive success more than being good at “cool” technology.

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Today, we’re proud to say that DPT stands for “Driving Performance Together.” And that’s something that will never change.

Our business results orientation, Project Leadership expertise, and people and process focus are what drive our clients’ high rate of success. If you don’t believe us, listen to our clients. What you’ll hear is a common thread about paying attention to client success as measured in business terms, not technology terms:

Watch our client testimonials:

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Want to know how we Drive Performance Together? The first step to create an efficient, customer-centric and performance-driven environment in your business is to craft a custom Business Case Blueprint – get in touch with us to get started. There’s no cost – and no obligation.  Take advantage of our experience to key in quickly on the most critical metrics in YOUR business by getting in touch with us.

Published in News
Thursday, 06 February 2014 16:19

The Right Mix


Making a great food dish starts with quality ingredients. There’s a lot of value in having fine flour, fresh veggies, and the perfect aged cheese when it comes to taking a recipe from “so-so” to mouthwatering. You wouldn’t build a gourmet pizza from less than perfect ingredients, and the same is true for improving your business performance.

Pizza

Do you have a business problem or improvement area that you need to tackle? Or maybe you have an aggressive growth plan and need a partner to help you get there? Our experienced business strategists allow us to interact with our clients at a strategic level – quickly understanding your priorities and vision, and effectively bringing the right mix of DPT’s practice areas to bear to solve your problems and move you forward.

The question isn’t which service to start with, but what’s the right mix of business service “ingredients” to get at the heart of your problem and make business change happen. At DPT, our services are closely integrated, and we work with you to engage those services where it makes the most sense to bring you exactly what you need to improve your business.

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As an example, a key success factor in implementing Customer Relationship Management (CRM) solutions is defining and standardizing the underlying business processes (Business Process Management). Meanwhile, Project Leadership plays a role not only in managing scope, schedules, and budget, but also in driving success through change management, mitigating risk, and measuring business performance.  Of course, we also leverage our extensive CRM strategy and design experience on such projects.

When it comes to improving your business performance, the value isn’t just in the ingredients, but in how they are mixed together to drive success. Want to know more about how DPT can help you take your business to the next level? Contact us.

 

Published in News